Minority of users unable to access murals

Incident Report for Mural

Resolved

Earlier today one of MURAL's cloud hosting providers, Microsoft Azure, performed unexpected maintenance on one of our backing services. From 13:01 to 13:13 UTC, a minority of MURAL users saw a "trying to reconnect" when accessing their murals.

Full service was restored within 12 minutes.

We apologize for this inconvenience. MURAL is preparing remedial actions to prevent similar events from occurring in the future.

Posted Jun 24, 2020 - 10:00 GMT-03:00