All Systems Operational

About This Site

We continuously monitor the status of MURAL and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to MURAL and do not see a notice posted, please email support@mural.co.

Uptime over the past 90 days. View historical uptime.
Authentication ? Operational
90 days ago
99.63 % uptime
Today
Billing ? Operational
90 days ago
99.86 % uptime
Today
Canvas ? Operational
90 days ago
99.95 % uptime
Today
Exports ? Operational
90 days ago
99.8 % uptime
Today
Integrations ? Operational
90 days ago
99.95 % uptime
Today
Learning ? Operational
90 days ago
99.95 % uptime
Today
Notifications ? Operational
90 days ago
99.8 % uptime
Today
Realtime collaboration ? Operational
90 days ago
99.88 % uptime
Today
Search ? Operational
90 days ago
99.95 % uptime
Today
Website ? Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
MURAL is down.
Resolved - The fix we implemented has proven to be successful and MURAL has remained stable. We are closing this incident and starting our analysis into the cause of this issue.

We are very sorry for the service interruption and will be taking steps to mitigate this in future.
Jun 9, 22:15 GMT-03:00
Monitoring - We have successfully implemented a fix and full service has been restored. We will continue to monitor the situation to ensure this remains stable.
Jun 9, 21:15 GMT-03:00
Identified - We have identified the cause of this service interruption and are working to resolve this as quickly as possible.
Jun 9, 20:52 GMT-03:00
Investigating - Users are currently unable to sign in to MURAL. We know this is a major service disruption for everyone. We're investigating the issue and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/
Jun 9, 20:47 GMT-03:00
Users are unable to sign In to MURAL
Postmortem - Read details
Jun 15, 19:26 GMT-03:00
Resolved - The fix we implemented has proven to be successful and MURAL has remained stable. We are closing this incident and starting our analysis into the cause of this issue.

We are very sorry for the service interruption and will be taking steps to mitigate this in future.
Jun 9, 16:33 GMT-03:00
Monitoring - We have successfully implemented a fix and full service has been restored. We will continue to monitor the situation to ensure this remains stable.
Jun 9, 14:50 GMT-03:00
Identified - We have identified the cause of this service interruption and are working to resolve this as quickly as possible.
Jun 9, 14:42 GMT-03:00
Investigating - Users are currently unable to sign in to MURAL. We know this is a major service disruption for everyone. We're investigating the issue and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/
Jun 9, 14:35 GMT-03:00
Jun 8, 2021
Website not accessible
Resolved - A fix was deployed by our vendor at at 10:36 UTC. Website (https://www.mural.co/) is now fully operational.

https://app.mural.co/ was unaffected by this incident.
Jun 8, 09:05 GMT-03:00
Monitoring - A fix has been deployed by our vendor. Customers may experience increased load time as vendor services return.

All aspects of https://app.mural.co/ remain unaffected.
Jun 8, 08:01 GMT-03:00
Identified - We are currently investigating issues with one of our upstream providers that provides CDN services. This is affecting https://mural.co/. All aspects of https://app.mural.co/ are unaffected

We are monitoring this and will provide updates as soon as we have them. We can be contacted through in-app chat or via support@mural.co email.
Jun 8, 07:49 GMT-03:00
Investigating - We are currently investigating reports of https://mural.co/ not being accessible for users in several geographies. One of our vendors is experiencing technical issues and we are in contact with them to resolve the incident.

All aspects of https://app.mural.co/ are unaffected. We can be contacted through in-app chat or via support@mural.co email.
Jun 8, 07:31 GMT-03:00
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

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