Realtime collaboration failed, resulting in MURAL users not being able to see other logged-in users or their actions in murals.
At 16:10 UTC on June 10th, we started to receive notifications from MURAL users of an issue with realtime collaboration. MURAL’s task force started investigating at 16:23 UTC. By 16:44 UTC a change had been deployed, restoring realtime collaboration and enabling users to see collaborators in their murals. This change was monitored over the next hour to ensure system stability, after which the incident was considered resolved.
The incident lasted for 34 minutes, with an additional 60 minutes of monitoring time to ensure the system remained stable.