Some icons will not appear when added to a mural

Incident Report for Mural

Resolved

This incident has been resolved.

Posted Oct 13, 2023 - 20:16 GMT-03:00

Update

We are continuing to work on a fix for this issue.

Posted Oct 13, 2023 - 10:13 GMT-03:00

Update

We are continuing to work on a fix for this issue.

Posted Oct 13, 2023 - 10:12 GMT-03:00

Identified

We've applied a temporary fix for the problem and icons are now working again.

Posted Oct 13, 2023 - 08:59 GMT-03:00

Investigating

When some icons are added to a mural, they appear transparent and will not display. This does not apply to all icons in the library. We are investigating and will restore regular service as soon as possible.

Posted Oct 13, 2023 - 07:56 GMT-03:00

This incident affected: Mural Application (Canvas).