MURAL Notifications Delay
Incident Report for MURAL
Resolved
The fix we implemented earlier has been successful in resolving the issue.

We apologize for the inconvenience this interruption caused and will be conducting a full review to avoid a repeat in the future.
Posted Jun 18, 2022 - 00:57 GMT-03:00
Update
We are continuing to monitor the results to make sure the fix has the intended effects.
Posted Jun 18, 2022 - 00:53 GMT-03:00
Monitoring
We've implemented a fix that should resolve the issue. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
Posted Jun 17, 2022 - 23:51 GMT-03:00
Update
Our team is still working on resolving this issue. We'll update this message as soon as we have more details.
Posted Jun 17, 2022 - 23:01 GMT-03:00
Update
We're continuing to work on resolving this issue.
Posted Jun 17, 2022 - 22:04 GMT-03:00
Update
We have identified the path to return to full service and are working towards this as quickly as possible.
Posted Jun 17, 2022 - 20:48 GMT-03:00
Identified
The issue has been identified and our team is working on fixing it. We'll update this message as soon as we have more details.
Posted Jun 17, 2022 - 19:59 GMT-03:00
Investigating
We're experiencing a service disruption that is causing notifications, including password reset emails, to not be delivered. We're investigating the issue and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/
Posted Jun 17, 2022 - 19:37 GMT-03:00
This incident affected: MURAL Application (Notifications).