All Systems Operational

About This Site

We continuously monitor the status of Mural and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Mural and do not see a notice posted, please email support@mural.co.

Uptime over the past 90 days. View historical uptime.
Mural Application Operational
90 days ago
99.99 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Canvas ? Operational
90 days ago
100.0 % uptime
Today
Exports ? Operational
90 days ago
99.98 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Mural Database ? Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Realtime collaboration ? Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Learning ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 6, 2025

No incidents reported today.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
Mural Server Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 02:00 GMT-03:00
Scheduled - On 3rd May from 05:00 - 08:00 UTC Mural will be performing maintenance on our production environment. This maintenance affects only our US production clusters. Workspaces hosted in our European and Australian data center are not affected.

The aim of this scheduled maintenance is to improve our cluster infrastructure and simplify future maintenance requirements.

During the maintenance window users that are online may experience reduced performance as we sequentially upgrade different parts of our cluster.

Following this maintenance window we will continue utilizing the public IP addresses noted in our Help Center, here: support.mural.co/s/article/Recommended-network-and-email-settings-for-Mural. If you encounter issues with slow performance after the maintenance window ends, please validate with your IT administrators that these IP addresses are handled correctly by your network.
Apr 16, 15:08 GMT-03:00
May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025
Mural Exports
Postmortem - Read details
Apr 29, 12:40 GMT-03:00
Resolved - The fix we implemented earlier has been successful in resolving the issue with exports and full service has been resolved.

We apologize for the inconvenience this interruption caused, and will be conducting a full review to avoid a repeat in the future.
Apr 28, 17:51 GMT-03:00
Monitoring - We've implemented a fix that should resolve the issue with mural exports. We're monitoring the results to make sure this has the intended effect and will update this message as soon as we've been able to confirm this.
Apr 28, 17:34 GMT-03:00
Investigating - Attempting to export a mural in PDF or PNG format currently results in an error. We're investigating the issue and will restore normal service as quickly as possible.

In the meantime and as a possible workaround, exports in HTML or CSV format are continuing to work as expected.

Please check our status page for the most up-to-date info 👉 status.mural.co/
Apr 28, 16:36 GMT-03:00
Apr 27, 2025

No incidents reported.

Apr 26, 2025
Mural Server Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:00 GMT-03:00
Scheduled - On 26th April from 05:00 - 08:00 UTC Mural will be performing maintenance on our production environment. This maintenance affects only our Australian and European production clusters. Workspaces hosted in our US data center are not affected.

The aim of this scheduled maintenance is to improve our cluster infrastructure and simplify future maintenance requirements. We have already migrated our non-production clusters to ensure the process runs smoothly, and the work on 26th April is the final step in this round of maintenance.

During the maintenance window users that are online may experience reduced performance as we sequentially upgrade different parts of our cluster.

Following this maintenance window we will continue utilizing the public IP addresses noted in our Help Center, here: support.mural.co/s/article/Recommended-network-and-email-settings-for-Mural.

If you encounter issues with slow performance after the maintenance window ends, please validate with your IT administrators that these IP addresses are handled correctly by your network.
Apr 11, 15:41 GMT-03:00
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

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